Shipping

LOST PACKAGES

 

Our policy is to wait at least four weeks from the shipping date to determine if a package has been lost. Please note that countries outside of Canada may take longer than four weeks to arrive. Due to COVID-19, international orders may take up to 8 weeks to deliver.

 

If your order has not been received after 8 weeks, please feel free to contact us at anajoleneauthor@gmail.com for assistance.

 

 

CUSTOM FEES

 

The buyer is responsible to pay for any customs, fees, or tariffs associated with international shipping.  Please note that fees vary by country and are based on the item cost, so please take this into consideration with purchasing.